Phrazor Report Templates
Focus on metrics that matter with report templates built for a wide range of business use cases. Generate relevant and actionable insights within minutes. Give it a go with our sample data and get started.
Analyze ticket distribution and resolution across ticket source regions.
Know which of your teams is contributing the most to resolving customer queries and their turnaround quality and speed in resolving tickets raised.
Gain increased visibility into customer satisfaction using ticket distribution and resolution analysis.
Get an overview of your agents' team performance and productivity based on ticket resolutions.
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Monitor the individual performance of your CRM/IT Operations agents based on ticket management data included in auto-generated personalized reports at scale.
Gain increased visibility with an overview of the Supervisors’ performance and their team (of agents) management capabilities.
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Track the individual performance of your Operations Supervisors and the CRM teams they manage with personalized performance reports.
Gain increased visibility into the talent acquisition performance of your organization.
Monitor the status of open positions in your organization and measure the efficiency of your team’s hiring efforts.
Analyze factors impacting Talent Acquisition performance across specific functions and divisions in your organization.
Analyze factors affecting hiring performance across regions within the organization.
Analyze monthly performance and identify your best and worst-performing Talent Acquisition Managers.
